We hope you love your purchase! Returns of socks, shirts, Lampe Berger fragrances, and custom items cannot be accepted. Returns of all other items purchased on our web site are accepted if we are notified within 14 days of the date of purchase and if we receive the returned item within 30 days of the date of purchase. Unfortunately, shipping fees are not refundable, and a restocking fee of 15% may be required. Return shipping is at the customer's expense with insurance required.
If you wish to return an item for a refund or exchange, please follow these steps:
An exchange or refund will be issued after the item is received and inspected.
If you have any questions about returning an item, please email us at firstname.lastname@example.org or call 828-419-0304.